> ## Documentation Index
> Fetch the complete documentation index at: https://docs.serin-ai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Technical Requirements

> Browser, hardware, and environment requirements for a smooth Serin interview.

Meeting Serin's technical requirements helps you avoid interruptions during your interview. Review this page before your session to reduce setup issues.

# Browser Support

| Browser | Status |
| - | - |
| Google Chrome | Recommended |
| Microsoft Edge | Supported |

<Warning>
  Firefox and Safari are not officially supported. For the most reliable experience, use Google Chrome or Microsoft Edge on a desktop or laptop computer.
</Warning>

# Hardware

You will need:

* **Webcam** — Required for video during setup and the interview
* **Microphone** — Required so the AI agent can hear your responses
* **Speakers or headphones** — Required to hear the interview agent

Serin runs microphone and camera checks during setup. Resolve any issues before starting your interview.

# Internet

For the best experience:

* Use a **stable broadband** connection
* Avoid **public Wi-Fi** when possible
* Avoid **mobile hotspot** connections when a wired or home Wi-Fi connection is available

Network stability is checked before your interview begins. If your connection drops during the session, your progress up to that point is preserved, but you may need to contact the organization about next steps.

# Permissions

Your browser must allow Serin to access:

* **Camera**
* **Microphone**
* **Screen sharing** (Entire Screen)

When prompted, click **Allow** for each permission. If you previously blocked access, update your browser settings for `serin-ai.com` and refresh the page.

# Environment

Set up a space that supports a focused interview:

* **Quiet room** — Minimize background noise and interruptions
* **Good lighting** — Face a light source so your camera captures you clearly
* **Minimal distractions** — Let others know you are in an interview and close unrelated applications

# Troubleshooting

<AccordionGroup>
  <Accordion title="Camera not detected">
    Confirm no other application is using your webcam. Check browser permissions for camera access. Try refreshing the page or switching to Chrome or Edge. If using an external webcam, ensure it is connected and selected as the default device.
  </Accordion>

  <Accordion title="Microphone unavailable">
    Check that your microphone is not muted at the system level. Verify browser microphone permissions. Test with another application to confirm the device works. Try a different browser if the issue persists.
  </Accordion>

  <Accordion title="Screen share permission denied">
    Open your browser's site settings for Serin and allow screen sharing. Refresh the page and try again. On some systems, you may need to grant screen recording permission at the operating system level.
  </Accordion>

  <Accordion title="Browser asking for permissions repeatedly">
    Clear saved permissions for `serin-ai.com` in your browser settings, then reload the page and grant permissions again. Avoid using incognito mode if your organization requires a logged-in session.
  </Accordion>

  <Accordion title="Interview page not loading correctly">
    Update your browser to the latest version. Disable ad blockers or privacy extensions temporarily. Try a different supported browser on the same device.
  </Accordion>
</AccordionGroup>

If you continue to experience issues, contact the organization that invited you or reach out to Serin support at [support@serin-ai.com](mailto:support@serin-ai.com).